01
Data controller
Velon Enterprises Oy
Business ID: 3304591-8
Visiting address: Mannerheimintie 109, 00280 Helsinki
Postal address: Työpajankatu 17 A 9, 00580 Helsinki
Phone: 044 329 6000
Email: juuso@velon.fi
Questions about data protection and requests concerning data subject rights should be sent by email to juuso@velon.fi.
02
What data we collect
Booking
When you book a free discovery call through the website's booking calendar, we collect the information you provide: name, email address, phone number, company, the time of the booking, and any message.
Contact form
When you submit the website's contact form, we collect your name, company, email address, phone number, and the content of your message. Name and email are required; the rest are optional. Form submissions are stored on the Webflow platform and forwarded to our email.
WhatsApp messages
If you contact us through the WhatsApp button on the website, the conversation takes place in WhatsApp and is also subject to WhatsApp's own terms and privacy policy. We see your phone number and the content of your messages.
Technical data
Using the website generates technical data: IP address, browser and device type, operating system, events related to site usage, and data collected through cookies. Cookies are described in more detail in section 05.
03
How we use data and on what legal basis
- Handling bookings and responding to contact requests. Legal basis: steps taken at the data subject's request prior to entering into a contract.
- Managing the customer relationship and communicating about our services. Legal basis: legitimate interest.
- Monitoring and improving the website's functionality and usability. Legal basis: legitimate interest, or consent where non-essential cookies are concerned.
- Targeting and measuring marketing. Legal basis: consent.
- Compliance with legal obligations, such as accounting.
We do not make automated decisions or carry out profiling based on personal data that would have legal effects concerning you. We do not add people who contact us to marketing lists without separate consent.
04
Data disclosures and processors
We do not sell or rent personal data. We use service providers that process data on our behalf:
- Webflow — website publishing platform, and receipt and storage of contact form submissions.
- LeadConnector — booking calendar and customer data management.
- WhatsApp (Meta) — communication through the WhatsApp button.
- Vimeo — videos shown on the website.
- Google — website fonts.
- Cloudflare — content delivery and security.
Some service providers are located outside the EU and EEA. In these cases, the transfer is based on standard contractual clauses approved by the European Commission or another safeguard permitted by law. We also disclose data to authorities when required by law.
05
Cookies
The website uses cookies. Essential cookies are required for the website to work and do not require consent. For other cookies — such as those used for analytics and marketing targeting — we ask for your consent in the cookie banner shown on the website.
You can change or withdraw your consent at any time in the cookie settings. You can also block cookies in your browser settings, but then some features of the website may not work.
Embedded videos and the booking calendar may set their own cookies and receive your IP address when the content loads.
06
How long data is kept
We keep personal data only for as long as necessary for the purpose for which it was collected.
- Booking, form, and contact data: up to 24 months from the most recent contact, unless a customer relationship continues.
- Customer relationship data: for the duration of the customer relationship and, after it ends, for as long as required by law.
- Accounting records: the retention period required by the Finnish Accounting Act.
07
Your rights
You have the right to:
- know whether your data is being processed and receive a copy of it
- request the correction of inaccurate data
- request the deletion of your data
- request the restriction of processing
- object to processing based on legitimate interest
- have your data transferred from one system to another
- withdraw your consent at any time
Requests should be sent by email to juuso@velon.fi. We will respond within one month. We may ask you to verify your identity before fulfilling the request.
If you believe your data has been processed in violation of data protection law, you can file a complaint with the Office of the Data Protection Ombudsman (tietosuoja.fi).
08
Data security
Personal data is processed only by people whose work requires it. Systems are protected with usernames and passwords, data traffic is encrypted, and the service providers we use have been chosen with security in mind.
09
Changes to this policy
We continuously develop our services, so we may update this policy. We mark the date of the update at the top of the page. We recommend checking the policy from time to time.